Support

Open Nestory and go to Settings → Send Feedback. Choose what your message is about — a bug, a translation fix, a feature idea, or anything else — and write to us. You can attach screenshots, and add your email address if you would like a reply.

Feedback travels over the authenticated channel described in our Privacy Policy. Your health logs are not sent with it — only what you type and choose to attach.

Nestory Premium is sold and billed by Apple through the App Store. To view, change or cancel a plan, open the Settings app on your iPhone or iPad, tap your name, then Subscriptions. Deleting the app does not cancel a subscription. To avoid being charged for the next period, cancel at least 24 hours before it starts.

If you bought Premium on another device or reinstalled the app, open Settings → Nestory Premium → Restore Purchases inside Nestory. One subscription covers your whole family: a partner you invite shares your plan without buying their own.

Refunds are decided by Apple, because Apple holds your payment details. You can request one at reportaproblem.apple.com.

Your logs live on your iPhone and, when iCloud sync is on, in your own iCloud. From Settings → System in the app you can export a backup, turn iCloud sync or diagnostics sharing off, and delete everything Nestory has stored — on your device, in iCloud, and on a paired Apple Watch.

Privacy requests — a copy of feedback you sent us, a correction, or deletion — can be sent through the same feedback form; include an email address so we can reply. The Privacy Policy explains what we hold and for how long.

Nestory is not an emergency service and does not replace your care team.

If you are worried about reduced fetal movement, bleeding, severe pain, your mood, or your baby’s health, contact your midwife, doctor, or local emergency number straight away — don’t wait for an answer from us.